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Compute Marketplace Terms

Additional terms governing the listing and rental of compute resources.

Version 2.0·Effective [DATE TO BE CONFIRMED]·Synthosy Ltd
⚠These documents are templates pending solicitor review. Companies House number, ICO registration number, and registered address to be inserted prior to publication.
Uptime Disclaimer: Synthosy does not own, operate, or control any Compute Resource listed on the platform. Synthosy makes NO guarantee of uptime, performance, availability, or security. Do not rely on Compute Resources for critical workloads without appropriate redundancy and backup measures.

1. Nature of the Service

Synthosy is a marketplace intermediary. The rental agreement is formed directly between the Provider (hardware owner) and the Renter. Synthosy is not a party to that agreement.

2. Provider Obligations

  • Accurately describe hardware specifications, location, and operating hours
  • Obtain verified hardware status before accepting paid rentals
  • Deliver Access Credentials within 30 minutes of booking confirmation
  • Provide at least 24 hours' notice of planned downtime
  • Maintain access logs for a minimum of 90 days
  • Cooperate with any Synthosy investigation into suspected misuse

3. Renter Security Obligations

  • Keep Access Credentials confidential and not share with unauthorised parties
  • Use strong, unique credentials for any accounts created on the Compute Resource
  • Delete sensitive data from the resource upon completion of the rental period
  • Not attempt to access data left by previous renters

4. Prohibited Uses

  • Cryptocurrency mining without Provider's written authorisation
  • Generating, hosting, or deploying malware or malicious code
  • DDoS attacks, credential stuffing, or any cyberattack
  • Illegal web scraping or harvesting of personal data without authorisation
  • Unlawful surveillance or stalkerware
  • Generating, storing, or distributing CSAM
  • Training AI models on data obtained without lawful basis
  • Any activity constituting an offence under the Computer Misuse Act 1990
  • Any activity violating UK, EU, or US sanctions

5. Data Protection

Renters who process personal data on Compute Resources are the data controller for that data and must comply with UK GDPR. Providers who may incidentally access Renter data through logs act as data processors and must treat such data confidentially.

6. Incident Reporting

Providers must notify security@synthosy.com within 24 hours of any suspected breach of their Compute Resource. Renters must notify within 24 hours of any suspected compromise of their Access Credentials.

7. Refunds for Downtime

Renters may request a pro-rata refund for unavailable periods by contacting support@synthosy.com within 48 hours with evidence of downtime. No refund where downtime is caused by the Renter's actions.

Contact: support@synthosy.com